Privacy Policy for Tshala Knowledge
Effective Date: 27 September 2023
1. Introduction
Welcome to Tshala Knowledge ("we," "us," or "our"). At Tshala Knowledge, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, tshalaknowledge.co.za ("the Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information when you visit our Website:
2.1. Information You Provide
- Contact Information: Such as your name, email address, and phone number when you contact us or subscribe to our newsletter.
- User-generated Content: Any information you voluntarily provide when you participate in interactive features on our Website, such as comments or reviews.
2.2. Information Collected Automatically
- Usage Data: Information about how you use our Website, including your IP address, browser type, device information, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences by adjusting your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services.
- To communicate with you, respond to your inquiries, and send you updates and promotional materials.
- To monitor and analyze usage patterns and preferences to enhance our Website's functionality and user experience.
- To protect our legal rights and interests and to comply with applicable laws and regulations.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Trusted third-party service providers who assist us in operating our Website and providing services.
- Legal Requirements: When required by law or in response to a valid legal request.
5. Your Choices
You can exercise the following rights regarding your personal information:
- Access: Request access to your personal information we hold about you.
- Correction: Request the correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information under certain circumstances.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely impenetrable.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our Website with the effective date.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: